Avoid prolonged water exposure, magnets, and sudden impacts. Wipe your watch with a soft cloth to maintain its finish. For movement servicing or repairs, contact us directly and we'll help you out.

All watches are made to order, so we do not accept returns for change of mind. However, if your watch arrives defective or incorrect, please contact us immediately

You'll receive a tracking email as soon as your watch ships. If you don't see it in your inbox, check your spam folder. You can also reply to your tracking email if you have questions about delivery.

Each watch is hand-assembled by our expert watchmaker, with over 6 years of experience. Total time from order to delivery is 3–4 weeks. This includes assembly, water resistance testing, demagnetization, and quality control before your watch ships.

Please contact us first through our contact form or by chat. We'll work with you to resolve the issue. If your watch arrives defective or with a faulty part, we'll send a replacement part or a replacement watch at no cost to you.

Our watches use genuine Seiko movements combined with custom aftermarket parts. We are an independent watchmaker and are not affiliated with Seiko Corporation.

We offer a 2-year warranty on the Seiko movement with every watch.